Appeals Line
Phone: 1.800.435.0774

Nursing Home Central Complaint Registry
Phone: 1.800.252.4343
TTY: 1.800.547.0466

Office of the Long Term Care Ombudsman
(also see info on nursing home resident rights)
Phone: 1.800.843.6154 (state)
TTY: 1.800.252.8903 (state)
In Southern Illinois, call the regional Ombudsman.

DHS Policy Manual and Worker's Action Guide

County DHS Offices in Southern Illinois
for other areas in Illinois, use this link

Alexander County
1401 Washington Ave.
Cairo: 618.734.0762

Franklin County
1602 N. Main St.
Benton: 618.439.4351

Gallatin County
9525 Gold Hill Rd.
P.O. Box 280
Shawneetown: 618.269.3128

Hardin & Pope County
106 N. Market
P.O. Box 130
Golconda: 618.683.2921

Jackson County
342 North St.
Murphysboro: 618.687.1705

Johnson County
803 Vine
P.O. Box 186
Vienna: 618.658.4261

Massac County
2301 Metropolis St.
Metropolis: 618.524.2631

Perry County
314 N. Maple
Du Quoin: 618.542.4714

Pope & Hardin County
106 N. Market
P.O. Box 130
Golconda: 618.683.2921

Pulaski County
422 S. Blanche
Mounds: 618.745.9411

Saline County
320 E. Raymond
Harrisburg: 618.253.7161

Union County
1000 N. Main St.
Anna: 618.833.2118

Williamson County
1107 W. De Young
Marion: 618.997.6591

Return to Resource Guide on Aging